Austin Auto Repair

These folks are terrific. I started using Gordon Automotive at the beginning of this year (2019) because I wanted to get a second opinion on my 2012 Toyota Sienna (a second opinion relative to what the dealer's service department said about my Sienna). I was impressed from the get-go; the Gordon's people were friendly and patient, and it just so happened that their evaluation/estimate differed both technically and financially (less expensive) from the dealer's evaluation/estimate. Gordon's gained my trust, and that's why I brought my Sienna back for service again this summer. In addition, their customer waiting room is super clean and calming (design and paint colors must have done/chosen by a woman. Smart move, Gordon's!). Last but not least, Maggie and Roy have been the two employees I've worked with on my visits, and they are fantastic. With the folks at Gordon's taking care of my Sienna, I believe I'll smoothly get another 100K miles on the vehicle. Thanks, Gordon's Automotive, for being in the 'hood and being good to me.

It was an ordinary visit. The service was friendly, promptly done and professionally finished.

They notified me of the week that needed to be done and the cost of parts and labor. The work was done in a timely manner. The people at the front desk were friendly and courteous.

Super friendly and patient. Look forward to returning my car there!

They are great. Clean and very professional.

Prices were upfront, repairs were done on time, and the staff was very friendly.

Friendly staff and excellent quality of service, 5 stars!

I am always satisfied with the wo r they do on my car.. I have recommended them to some friends who like them too

The job was done quickly and we'll I hope.

We were referred to Gordon's when looking for reliable honest mechanics who really knew their cars. We would not go anywhere else now. They will give you fair prices and honest estimates and whether or not the repair will be worth it. They're happy with large or small jobs. So good to have a locally owned business that we can count on.