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Austin Auto Repair

Mon - Fri: 7:00 AM - 6:00 PM
Temporary COVID-19 hours
Mon - Fri: 7:00 AM - 5:00 PM
5

Excellent service! Thank you!

4

They saved me a ton of money on service that the dealership had suggested I needed (I didn't) and identified other problems that could have gotten worse without attention (that the dealership did not find). They're

5

Very friendly and communication was solid

5

Service was great, fast and very customer oriented and organized. A nice team in general.

5

Headlight repaired quickly and reasonably. Gordon is my first choice for automotive services.

5

I called to get a quote for a shock/strut replacement that I had self-diagnosed as the problem with my clunking/rattling rear suspension. They wouldn't confirm over the phone and said they wouldn't charge to take a quick look at the suspension on the lift but didn't want to quote me for something I might not need. A cheap trick to bring me in and "get me" as a customer...or so I thought. I took the car in a week later, they checked it out, offered me a ride if I needed to get somewhere (I waited instead) and took a look within 10 minutes. I waited for a total of 30 minutes from the time I walked in until they were done. They diagnosed the problem as a loose bolt in the suspension that was making the noise, tightened it down to spec, and didn't charge me a dime. It would have been very easy for them to sell me a strut/shock and take advantage of my misdiagnosis, but they were honest, friendly, quick, and best of all FREE! I will definitely be talking all my cars there from here on out. I can't recommend them highly enough.