Thanks to the Gordon Automotive crew for quickly and effectively fixing my failed AC/Heat ventilation system. (A positioner rod had bent/failed and so the butterfly mixing valve was stuck in a position that only allowed air to be directed out the defroster vents...definitely not a good situation with summer coming.) They did a good job of analyzing the problem and fixed it the same day, all without the need for purchasing new parts or tearing apart the dashboard. They provided free shuttle service to my house, and kept me apprised of the status until job completion. The technician took the time to explain and show me what happened and what they did to fix it. Also, this was still somewhat early in the COVID-19 pandemic, and the personnel in the shop were already appropriately wearing PPE. That helps mitigate viral spread, and it also helps contribute to our economy reopening more fully and operating safely for both customers and employees.