On a day trip from Houston to Austin with my dog, my van overheated. I called 6 mechanics close by and none could see it that day. I called AAA and the said I was going to Gordon's. I called and the said they could look at it as soon as I got there. It was around 3 PM. They determined I needed a new radiator. I approved ordering a new one, they said it would be there at 8 AM. Now I need a car and a place to stay. No car rentals available on short notice. They knew of a hotel close(less than a mile). Temps were in 90s. I reserved a room and said I could walk. Maggie said she would personally take me, so my dog and I would have to walk along Burnet in 90 degree weather at rush hour. I called back about 8:30 in morning, they were already working on it. She called at 10:30AM. It was ready. She sent someone to pick me up. My van is running great. Highly recommend.