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Austin Auto Repair

Mon - Fri: 7:00 AM - 6:00 PM
Temporary COVID-19 hours
Mon - Fri: 7:00 AM - 5:00 PM
5

Excellent service. They provided a loaner car (never could get one from the Kia dealership) Prices are reasonable. Courteous staff.

5

After an oil changem, the screen was not reset and still calls for immediate oil change. Will go by and have this corrected. Burton Eubanks

5

I've been using Gordon Automotive for scheduled maintenance and repairs for a few years now. Although I've incurred some costly repairs I know that their price was competative to all others. On service quality, I'm a very detail oriented person and want a status report on everything as soon as possible. They seem to take a long time to give updates but even when I call every hour, to check, they handle me with professionalism and courtesy. The level of service is good even with my overly interested tendencies. The timeliness of repairs is excelent. If I drop my car off in the morning between 7-9 I can usually expect completion by that evening. Overall they give Great Service at a competive price.

5

I have used Gordon Automotive on several occasions and was extremely pleased with their service. I have recommended them to several of my friends because I feel everyone should know how GREAT Gordon Automotive is. They have extremely qualified personnel, fix the problem in a timely manner, even give you a ride home so you don't have to set and wait, and THE PRICE IS RIGHT.

5

I love to deal with a honest appraisal of what is necessary and the reasons for the need

5

I went to Gordon Automotive for the first time yesterday (March 21st). To call the service I received prompt, efficient, and sincere would be a tremendous understatement. In spite of my request to have my car serviced at Gordons, they located another local provider who was able to offer the same service for half the price. What I experienced was genuine friendship, sincerity, honesty and the kind of integrity we all long for yet rarely find these days outside of a well written novel or occasional foreign film. Being new to Austin, I haven't met many friends yet but i feel as though I found a room full of them yesterday. Having my car serviced will be a true pleasure from this point on.

5

Great service and knowledgeable. My AC is working better than it has in years!!

5

Customer Service is excellent . Called in early in morning to see about appt and they got us in as soon as we got there. Everyone is really friendly. Did not have a long wait time. We could not ask for anything more .

5

Honest, caring and kind advise. Quick and excellent service. Recommend to anyone.

5

The guys at Gordon did a great job -- and found a problem with what my tire dealer did wrong when putting on new wheels and tires. I went to the tire dealer and they fixed it. So now I think all is safe -- and I'm relieved. I've always been happy with the work done at Gordon Automotive!